Privacy Policy

Effective: 6 April 2026

Piping Tools Limited operates Piping.Tools and treats engineering data as mission-critical business and customer information. This privacy policy explains what we collect, why we collect it, and how you stay in control.

Controller Identity

Piping Tools Limited, company number 811151, operates the Piping.Tools business from The Black Church, St. Mary's Place, Dublin 7, Ireland, D07 P4AX.
Where personal data was collected before the business transfer into Piping Tools Limited, it may continue to be processed by Piping Tools Limited as successor operator of the business for service delivery, support, billing, compliance, and security.
For privacy or legal requests, contact info@piping.tools or legal@piping.tools.

Information We Collect

Account metadata such as name, email, and company that you share during Google sign up.
Operational data generated while creating drawings, welding records, and material certificates.
Usage analytics that help us understand feature adoption and performance (aggregated and anonymized).

How We Use Data

To provide, secure, and improve the Piping.Tools platform.
To personalize notifications, engineering workflows, and billing communications.
To comply with legal requirements (including GDPR) and respond to lawful requests.

Sharing & Disclosure

We never sell personal data. Access is limited to vetted employees and service providers with strict contractual controls.
We rely on infrastructure partners (hosting, storage, email, and payments) solely to deliver the product.
We may disclose information if required by law or to protect the safety, rights, or property of our users.

Your Controls

Export or delete project data at any time by contacting support@piping.tools.
Request access, corrections, or processing limits for personal data.
Configure role-based access within the admin dashboard to limit internal visibility.

Security & Retention

Data is encrypted in transit and at rest using modern TLS and AES standards.
We store information only as long as needed to deliver contractual obligations or comply with regulations.
Incident response and backup procedures are reviewed quarterly.

Questions?

Email or reach out through the in-app support widget. We respond within two business days.